Unable to install via HTTP(S) protocol

155 zhlédnutíWebhosting
0

Hello

I am trying to install app ( WordPress ) for the first time and i am getting this error:

-Unable to install via HTTP(S) protocol – target unreachable. Make sure the www/.htaccess file is correctly configured to direct domains to the /www/domains/ directory: https://kb.wedos.com/en/web-hosting/htaccess-at-webhosting/.

I tried to to Restore Default .htaccess and still i have the same issue .

I have granted FTP access as well for 7 days.

Thank you

Role: Zákazník
JP328023 odznačil odpověď jako nejlepší
0
5.93K Odpověď od WEDOS Internet, a.s. 0 Komentář

Hello,

for elianaolivia.cz you are trying to install via HTTPS protocol, but HTTPS on your webhosting domain is not yet active.

For quick HTTPS setup on our side, please follow our guide. If you encounter issues with domains in the HTTPS certificate, you can fine-tune the settings manually. After completing the setup (applying the changes), please wait 60–90 minutes for the changes to propagate.“

Then attempt the installation again.

Role: Podpora
MR394088 Odpověděl na otázku
0

Hello

Thank you for your answer. When i am trying to install the app in the dropdown i choose http and not https and thats why i was thinking https is not related. Ok i will try to install https. I guess i need to edit as well .htaccess when HTTPS will be enabled correct?

Thank you

Elidjon

Role: Zákazník
JP328023 Změnil status na publikováno
0

i managed to install the wordpress app. thank you

Role: Zákazník
JP328023 Změnil status na publikováno