I am unable to access the website builder

Vyřešeno477 zhlédnutíWebSite
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Hello,

I am unable to access the website builder. I have created a couple of pages in the builder in the past, using a different laptop, but now, when I try to access the pages from my home laptop, I keep getting this error page, even despite all my ad blockers being turned off. Please help me access it again so that I can finish building it out. Thank you very much!

Yulia

Role: Zákazník
Otázka je uzamčena pro nové odpovědi.
MB313456 Vybral nejlepší odpověď 4. 11. 2022
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46.16K Odpověď od WEDOS Internet, a.s. 0 Comments

Hello,

it works in my browser, and my colleague MB313456 also reported it was working for him.

This is mostly caused by the browser cache. Could you also try following techniques? Reloading the page using CTRL + R or Shift + F5. Anonymous window.

Role: Podpora Web: https://wedos.cz Vizitka: Produktový manažer.
MB313456 Vybral nejlepší odpověď 4. 11. 2022
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92.87K Odpověď od WEDOS Internet, a.s. 0 Comments

Hello,

I see no problems with the WebSite editor. Can you try opening it in a different browser window?

Role: Podpora Web: https://kb.wedos.com Vizitka: WEDOS Specialista na Znalostní bázi
MB313456 Odpověděl na otázku 19. 10. 2022
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Hello,

i tried Chrome and Microsoft edge, it looks the same in both. So strange! Do you have an idea of what else I could do? Thank you!

Role: Zákazník
MB313456 publikoval nový komentář 19. 10. 2022
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Ok, thank you very much!

Role: Zákazník
RM130195 Změnil status na publikováno 20. 10. 2022
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Hello,

OMG, thank you, Shift + F5 worked! I got it now. Thanks so much. 🙂

Role: Zákazník
JS324546 Změnil status na publikováno 20. 10. 2022