I have a problem with my site (Compromised site regarding Google support analyze)
I received a following email:
Our team has checked the domain and concluded that we have evidence that the site is compromised, which resulted in the ads disapproval for malicious content.
In order for us to proceed further, we need the exact malicious links/scripts that were removed by you once it is identified.
In addition to the above, please specify the measures you are taking in order to ensure that the malicious links are not revoked and the site is secure
Please provide us the required information so that we can review and proceed accordingly.
If the bad links are not yet removed, you may follow the below mentioned steps to resolve this issue:
- Please contact your webmaster for further assistance.
- Once the issue is fixed, please resubmit your ads for a re-review,
- The review may take up to 24-48 hours.
Can you help me with this ?
3 Odpověď
Hello,
sorry, but this is not something we can help you with. Fixing your problem requires identifying possible problems (especially since there is no detailed information about what the malicious content is), fixing the problematic code and hardening the web against attacks via FTP and PHP/SQL. I would recommend hiring a professional in this area.
It’s strange, of course, I thought WEDO hosting protects against website hacking (as other hosting sites do), especially considering that this is a test landing page with almost 0 traffic, and not a serious service that is subject to regular attacks, or at least provides services such as search, identification, and elimination of such problems. And the advice: “hire a professional to solve this problem,” this is what my mother told me two days ago, but she is not a hosting employee, but a housewife.
Hello,
unfortunately, this is our company policy. In case of compromised website, „decompromising“ is in the hands of the customer. We have thet described here