Transferring website to other host

136 zhlédnutíWebhosting
0

Hello,

We transferred our domain and website to another hosting provider one week ago.

The website will not function and when we try to open the admin we get this message;

Error Establishing a database connection

This either means that the username and password information in your wp-config.php file is incorrect or that contact with the database server at md49.wedos.net could not be established. This could mean your host’s database server is down.

And our domain and hosting is still listed on the wedos dashboard?

Any help is much appreciated.

Role: Zákazník
MF387923 Odpověděl na otázku
0
6.38K Odpověď od WEDOS Internet, a.s. 0 Komentář

Hello,

the error “Error Establishing a database connection” means that your website is unable to connect to its database. In your case, WordPress is still trying to connect to the original database server at md49.wedos.net, ours.

It is likely necessary to update the database connection details in the wp-config.php. With this however you need to turn to your new hosting provider support for new database credentials.

Your hosting is still visible in the WEDOS administration, because our service expires on the 30th April 2026 (2 days) and will be deleted 30 days after. Currently your domain is still directed to it in DNS. Or you can set it as expiring. 

Role: Podpora
MR394088 Odpověděl na otázku
Prohlížíte 1 ze 4 odpovědí, klikněte zde pro zobrazení všech odpovědí.