Website doesn’t show maybe because of DNS errors?

Vyřešeno275 zhlédnutíDNS
0

Hi!

I published the website, but when I go to check it out on the web, I get this – see the green image below. I also see some DNS errors notifications in the system (screenshots below), so maybe it’s because of that, but I don’t understand how to fix it. Sorry to be such a rookie, I’m just trying to create a website for a relative 😀  I believe he bought the domain name from a different provider, so I guess maybe I need to connect that system to the Wedos system somehow, but I’m just not sure how? Thank you very much for any tips!

All the best,

Yulia

Role: Zákazník
Otázka je uzamčena pro nové odpovědi.
MB313456 Vybral nejlepší odpověď 19. 1. 2023
0
90.95K Odpověď od WEDOS Internet, a.s. 0 Comments

Hello,

you are correct in assuming that this is a DNS issue. The domain rtkomplet.cz is registered with Subreg.cz, and uses Tvujweb.cz’s DNS servers. The simplest solution would be to set the domain to use our DNS servers – just log into the domain administration at Subreg and change the NSSET to WEDOS. If They don’t support NSSET, set these DNS servers:

ns.wedos.net
ns.wedos.cz
ns.wedos.eu
ns.wedos.com

Changing DNS servers can take anywhere from 6 to 48 hours, so be patient. Once the change is complete, WebSite should be fully operational.

Role: Podpora Web: https://kb.wedos.com Vizitka: WEDOS Specialista na Znalostní bázi
MB313456 Vybral nejlepší odpověď 19. 1. 2023