WEDOS Global Protection disable

Vyřešeno318 zhlédnutíWebhostingwedos global protection
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I need assistance disabling WEDOS Global Protection either globally (it’s blocking WordPress pages) or specifically for the page xmlrpc.php, which currently returns „ACCESS DENIED“. Please advise.

Role: Zákazník
Otázka je uzamčena pro nové odpovědi.
MB313456 Vybral nejlepší odpověď 4. 11. 2024
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115.42K Odpověď od WEDOS Internet, a.s. 0 Comments

Hello,

WEDOS Global does block all access to xmlrpc.php from sources other that WordPress itself. As far as I know, this cannot be changed by the user, regardless of Protection plan.

If access is denied to WordPress, this is an error. If this is your case, enable temporary support FTP access and ask us to investigate.

If you would like to access this file from outside (unsafe), the easiest way to disable Global is to direct DNS to your Webhosting service.

Role: Podpora Web: https://kb.wedos.com Vizitka: WEDOS Specialista na Znalostní bázi
MB313456 Vybral nejlepší odpověď 4. 11. 2024
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I have granted temporary FTP access. Please investigate, this global protection is now blocking my homepage 404 error and boke template for other pages. Please assist

Role: Zákazník
JP328023 Změnil status na publikováno 20. 10. 2024
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When accessing wp-admin error returns [https://fotium.cz/wp-admin/] After I deactivated the Wedos global protection. Please remove it from my website.

Thank you

Role: Zákazník
JP328023 Změnil status na publikováno 20. 10. 2024
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Over time, the quality of your support has deteriorated. My website has been down for days without any attention. I’m compelled to migrate to a new hosting service with better emergency support.

Role: Zákazník
JB362103 Změnil status na publikováno 20. 10. 2024
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Hello, it’s not!This global security still blocks individual pages without a reason. Why is it so complicated? Global security is your service, not a third party. Just remove it forever!!! I did everything already!

Role: Zákazník
MB313456 Změnil status na publikováno 21. 10. 2024
0

Any reaction?

Role: Zákazník
MB313456 Změnil status na publikováno 21. 10. 2024
0
115.42K Odpověď od WEDOS Internet, a.s. 0 Comments

Hello,

the DNS records are correct, and the site is displayed correctly. Any WEDOS Global sites you keep seeing may be stored in your browser cache – try reloading with the Ctrl+Shift+R keyboard shortcut.

Role: Podpora Web: https://kb.wedos.com Vizitka: WEDOS Specialista na Znalostní bázi
MB313456 Odpověděl na otázku 21. 10. 2024