root password problem

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Hello,

I’ve installed Ubuntu image on my VM and setup password as showed in this tutorial https://kb.wedos.com/cs/webhosting/vps-on-instalace-pripraveneho-os/. The problem is that I need to restart the VM for password to be set up but when I restart, the password field becomes empty and I can’t login. Is there some workaround?

Thanks!

Role: Zákazník
Otázka je uzamčena pro nové odpovědi.
JŠ255861 Vybral nejlepší odpověď 13. 7. 2022
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43.81K Odpověď od WEDOS Internet, a.s. 0 Comments

Hello,

where do you enter the new password? Via SSH or VNC in Nebula? Are you sure you are entering the password correctly? A different keyboard layout can also be a problem, for example when connecting via VNC.

Role: Podpora
TJ285257 Odpověděl na otázku 20. 5. 2022
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I’ve tried that, waited till the VM would be completely off but still when I turn it on, the PASSWORD field becomes empty and I can’t login

Role: Zákazník
TJ285257 Změnil status na publikováno 20. 5. 2022
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43.81K Odpověď od WEDOS Internet, a.s. 0 Comments

Hello,

If you are setting a password in the Nebula administration, you must first turn off the server, set the password and then turn on the server from the Nebula administration.

Role: Podpora
TJ285257 Odpověděl na otázku 20. 5. 2022